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Question

During a conversation with his roommate, Brandon realizes that he is not being understood. He notices that he is feeling defensive and becoming angry. What communication variables should Brandon consider in attempting to remedy the situation?

Answer

Brandon can pay attention to his tone of voice, choose words that are clear and easily understandable, use nonverbal communication to support his message, focus on active listening, minimize distractions, and be aware of his personal biases in the conversation.

  • Q:What are the possible communication variables that affect the understanding of the conversation? A:The possible communication variables that affect the understanding of conversation include tone of voice, choice of words, nonverbal communication, listening skills, distractions, and personal biases.
  • Q: How can Brandon use these variables to improve the communication? A:Brandon can pay attention to his tone of voice, choose words that are clear and easily understandable, use nonverbal communication to support his message, focus on active listening, minimize distractions, and be aware of his personal biases in the conversation.