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The strategic planning process for an information technology organization and the factors that influence it depend on:


It is letter "A" that provides the correct statement. The key factor that shapes the information planning process of an organization is how the rest of the organization perceives it. Explanation: In the IT industry, companies can operate as cost centers, where they provide services, or as business partners and peers that participate in critical business discussions. As a consequence, the perception of various departments within an organization about which path the company should follow to manage its business will undoubtedly affect the information planning process.